SwiftQ is designed to simplify and streamline the management of patient queues in hospitals and clinics. It helps reduce waiting time, improve patient experience, and enhance operational efficiency. Patients can register and receive a token number, while the system automatically organizes and updates the queue in real-time. Staff and doctors can monitor the queue status, call the next patient, and manage appointments seamlessly.
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At SwiftQ we are passionate about transforming healthcare operations through technology. With over 10+ years of experience in IT solutions, our team has developed a world-class Queue Management System tailored to the unique needs of hospitals, clinics, diagnostic centers, and multi-specialty facilities.
To empower healthcare providers with tools that make every patient interaction efficient, comfortable, and stress-free.
A world where no patient waits aimlessly and healthcare facilities operate at peak efficiency
A SwiftQ helps manage patient flow and reduce waiting times. Here’s how it works step by step:
Patients register through a kiosk, mobile app, website, or at the reception desk.
After registration, the system gives a token number showing the patient’s place in line.
Patients are placed in different queues based on:
The system shows live updates of the queue on screens or sends notifications by SMS or app.
When it’s the patient’s turn, their token number is:
After treatment, process is completed or patients may go to other departments or give feedback through kiosks or apps.
Efficient token management ensures patients are seen in order, minimizing idle time.
Clear instructions, real-time updates, and digital displays reduce confusion and frustration.
SMS/app alerts let patients wait outside or in their vehicles instead of crowded waiting areas.
Patients can see their position in the queue and estimated waiting time.
Senior citizens, emergencies, and pre-booked appointments can be prioritized smoothly.
Doctors see a clear list of waiting patients and can call the next one with a click.
Reduces unnecessary queries and interruptions from patients asking about their turn.
Receptionists and front desk staff can manage patient flow with ease.
Automated token generation and tracking minimize manual logging and paperwork.
Staff can track queues across departments in real-time.
View analytics on patient flow, doctor performance, and waiting times.
Identify busy departments and allocate more staff or slots accordingly.
Yes, SwiftQ is scalable and can manage multiple departments and hospital branches centrally.
Depending on the hospital size, it can take as little as 1-3 weeks.
Absolutely! We offer full API integrations with most major HMS platforms.
Yes, we are compliant with international healthcare data security standards like HIPAA and GDPR.
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Experience how our solution fits into your hospital workflow.
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